Back to frequently asked questions

  1. If I am not available, who can enroll my student?
    Only the parent and/or legal guardian with “rights to records” and/or “educational guardianship” can enroll students.
  2. What is Online Enrollment?  
    Online enrollment is an online application that parents and guardians must use to enroll their children at the beginning of every school year (enrollment starts in early August prior to the school year start). After completing online enrollment, new students to the Madison Metropolitan School District (MMSD) must go to their school on its assigned enrollment day and bring with them the printed verification page. Continuing students may qualify for paperless enrollment.
  3. Can I complete the online enrollment even if I do not have an email account? 
    An email account is not required for the online application completion; however, it is recommended you create one so teachers can use it to communicate with you and you can retrieve your username and password should you ever lose them.
  4. When does Online Enrollment start for the year 2019-2020?  
    Online enrollment began on August 6, 2019
  5. What if I do not have internet access to complete the Online Enrollment? 
    The MMSD offers internet access and assistance, through assistance sites, to support parents with the completion of the online portion of enrollment. 
  6. What if I am unable to complete the online enrollment ahead of time at home or at one of the enrollment help sites each? 
    Schools will have computers available during the August Enrollment Period.  However, families are strongly urged to complete the online application before going to school. 
  7. When is the 2019-2020 August enrollment day?  
    Elementary, Middle and High schools have specific dates during which parents need to go to their child’s school to complete the enrollment process.  
  8. Do students need to come to the August enrollment day?  
    Middle and high school students must attend their enrollment day. Although elementary students do not need to attend, their parents must go. [If you are a continuing student who has been enrolled previously, please click here.]  
  9. What if I am not available during the enrollment period/dates? 
    The schools are not staffed during the summer until the enrollment week. If you can’t attend on that date you should contact your student’s school after 8/19 to find out when you can go to the school to submit your verification page and complete the enrollment process. 
  10. What documentation does the school ask for to enroll a new resident student? 
    The documentation needed is immunization records (if you did not allow access to Wisconsin Immunization Registry), proof of residence (gas/electric bill, lease, mortgage), proof of age (birth certificate, health record or other official records), verification of parent/guardian identity and relationship -- official photo identification (driver’s license, passport or government issued ID) and the student’s birth certificate or court documentation providing proof of parent/guardian relationship, and the verification page printed from online enrollment. You must take these documents with you to your school on enrollment day. If you are unable to provide verification, please contact the MMSD Enrollment Office at 608-663-4957 or
  11. How can I get my Infinite Campus username and or password?  
    Only parents or guardians that have currently or previously enrolled students will have an Infinite Campus account. New parents or guardians will create an account when they access online enrollment for the first time. Those who already have an account can access this Lost Password Form to retrieve their username and/or password.  If you need further assistance, call (608) 663-4957. You will be asked few questions to verify who you are in order to receive your username and password. 
  12. What will happen if I don't bring all of the required documentation with me on the day my student enrolls?  
    You will be allowed to complete the registration/enrollment process but will be asked to bring proof as soon as you have it.  If you do not have proof of residency or age you may be asked to visit the enrollment office to sign an affidavit or work with the enrollment office to provide some kind of proof.  
  13. How and when can I pay for the registration fees? 
    Parents can pay for the registration fees and the student’s planner before registration day through the Online Fee Payment System or they can write a check or pay cash on the enrollment day. This year, 2019, there are no additional fees. 
  14. How much are the students’ fees?  
    Elementary, Middle and High school students have specific fees.
  15. How can students new to MMSD transfer credit?
    This communication is designed for students new to the district and includes MMSD current policies and practices surrounding high school credit for middle school students and guidance for families regarding postsecondary planning.