Infinite Campus Parent Portal          (Madison, Wisconsin ONLY)

Use your network username and password to log into IC.  This is the same username and password you use to log into your computer, Gmail and Kronos.  If you are unsuccessful logging into IC, please contact the Computer Help Desk at (608) 663-5853.  For all other IC related questions see below or contact a member of Your IC Support Team.


Staff Support

General

Custom Reporting Login

  • If prompted for a login during your IC session for custom reports and letters the username format is "MMSD\bxxxxxx" (x = customize with your b number) and the password is your computer network password NOT your IC password.  

Browsers

If you are having problems with your Internet browser and Infinite Campus in Firefox or Safari: Recommended IC Internet browser settings.

  • Firefox users may need to delete your temporary Internet files after updates for IC to work properly: How to delete your temporary Internet files.
  • Firefox related issues (Java, PDF, blank data screen)
    • Close all of the Firefox browser windows
    • Run "Firefox-updated" NAL icon
    • Reboot the computer
    • If the problems remain, perform manual fixes:
    • From the Firefox menu - Choose Tools > Add-Ons/Plug-Ins > enable any items that are marked in red